Payment Options

At Jewellax, based in the United Kingdom, we strive to offer a seamless and secure shopping experience. Please review our billing and payment policy below to understand how payments and billing are handled on our store.

1. Accepted Payment Methods

We accept the following payment methods for all purchases made on our website:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • Shop Pay
  • Apple Pay
  • Google Pay
  • Meta Pay
  • Klarna (Available for select payment plans)

2. Payment Processing

All payments are securely processed through Shopify Payments and Klarna, ensuring that your transactions are protected and processed swiftly.

3. Currency

Our store uses USD (United States Dollar) as the default currency for all transactions.
If you are shopping from outside the United Kingdom or United States, please be aware that your bank or payment provider may apply currency conversion fees based on their rates. These fees are separate from the store’s billing and are not controlled by Jewellax.

Import Duties and Taxes:
For orders placed outside the United States, import duties and taxes may apply according to local regulations. It is the customer's responsibility to check and pay any additional fees required by their country.

4. Sales Tax

Sales tax is included in the final price at checkout based on applicable tax laws in the United States.
The sales tax rate may vary depending on your location.

5. Order Confirmation

Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase. This email serves as proof of your completed order.

6. Failed Payments

If your payment is declined or fails, we will notify you immediately and attempt to process the payment again. Please verify your payment details and ensure sufficient funds are available for the transaction.
If payment continues to fail, your order may be canceled, and you will need to complete the payment again before your order can be processed.

Customer Service

If you have any questions or face issues with your payment, our customer service team is here to help. Please reach out to us at:
Email: support@jewellax.us